FAQs

Where are you Based?

New Delhi

Customer Satisfaction

Customer satisfaction is important to Us. We try to help you out as much as we can and reply to any questions you might have regarding your product, where to buy, the BigOwl brand or any other questions you might have for us within 24 Hours.

Shipments

We normally ship-out all orders within 2-3 business days.

Customization

If you can dream it, we're making it. We make customizing anything a possibility .Our products let you add your personal touch to any part of your life.

Just send us your custom design or the picture you want to gift to someone(high resolution file) and then our editorial team will Work on it and return to you within 24 hrs.  

For customisation You can write us on Customize@bigowl.in

Shipments

We normally ship-out all orders within 2-3 business days.

What Payment Options do We have?

We support:

- Cash On Delivery (COD)(To over 3000 Pin codes within India)

- All major Indian and International Credit / Debit Cards

- Net Banking 

Are your products ever out of stock?

 We produce every item individually, as it is ordered, so we never run out. All items listed on the site are available :) .

Warranty

Wrist Watches , table clocks , Wall Clocks
We offer a warranty of 6 months from purchase date against all manufacturing defects excluding strap, glass , outer frame of table clocks and damage caused by unauthorized third parties , accidents or incorrect use of the product.

What kind of movement is used in Wrist Watches.?

Wrist Watch Movement comes with japanese Quartz technology with Long lasting  sony batteries. 

Is the wrist watch Waterproof??

Yes!! , Wrist watch is Water Resistance upto 3 Meters of depth.